In this energizing episode of Podcasts by Dr. Kirk Adams, Dr. Adams welcomes back Jack Walters, co-founder and CEO of HapWare. Dr. Adams first met Walters at the Consumer Electronics Show and later invested in HapWare as a limited partner with Adaptation Ventures. Walters says HapWare just won one of Time’s Best Inventions for ALEYE, a wearable that communicates non-verbal cues such as hand gestures, body language and facial expressions through the sense of touch, and that the team is adding automatic object detection and text recognition that work with Meta smart glasses and need no prompting. Walters explains that the new investment round gives HapWare the means and the momentum for a successful launch, and Dr. Adams notes that Adaptation Ventures led it. Walters says pre-orders are open at https://hapware.com/preorder, where a $59 deposit secures a 20% discount, that they will probably close December 31st, and that HapWare is looking to build around 750 units in its first batch.
The conversation then turns to employment. Dr. Adams sees HapWare as a workplace accommodation and recalls that the American Foundation for the Blind was the first employer to offer Aira that way, while Walters says HapWare has talked with some employers, is working with distributors, and sees ALEYE as a communication and workforce development tool. Walters credits co-founder Bryan, who is blind, and more than 750 in-person demonstrations since CES with shaping what the team builds. Walters also lists upcoming demos, including Braille Institute in Los Angeles, which he says will serve as a demo center along with the Vista Center, Society for the Blind and San Diego Center for the Blind. Dr. Adams connects ALEYE to the Protactile movement in Seattle’s deafblind community, mentions his book, The Disability Dividend: Supercharge Your Bottom Line Through Disability Inclusion, and the Community Coalition for Sustainable Diversity and Inclusion, and invites listeners to reach out to Walters at https://hapware.com.
TRANSCRIPT:
Podcast Commentator: Welcome to Podcasts by Dr. Kirk Adams, where we bring you powerful conversations with leading voices in disability rights, employment and inclusion. Our guests share their expertise, experiences and strategies to inspire action and create a more inclusive world. If you’re passionate about social justice or want to make a difference, you’re in the right place. Let’s dive in with your host, Dr. Kirk Adams.
Dr. Kirk Adams: Welcome, everybody, to another episode of Podcasts by Dr. Kirk Adams. I am that Dr. Kirk Adams talking to you from my home office in Seattle, Washington. I’ve been doing the podcast long enough now that I’m starting to have return guests as their projects evolve and develop. And today, I have a return guest, Jack Walters, who is co-founder and CEO of HapWare. Say hey to the people, Jack.
Jack Walters: Hello, hello. Thanks for having me.
Dr. Kirk Adams: Absolutely. And there’s a lot cooking. So I met Jack for the first time at the Consumer Electronics Show in Las Vegas in 2025. Well, I was wandering the accessibility area and he jumped out. I think he saw the white cane and jumped out and said, “I wanna show you something.”
Jack Walters: [laughs]
Dr. Kirk Adams: So it was a wearable that connected to a smartphone or smart glasses, gives blind and visually impaired and neurodivergent people visual information about interactions they’re having with other people. And I had actually been told about it by Thomas Panek, who’s a friend and colleague who is CEO of Lighthouse Guild in New York. He told me about HapWare very excitedly. And then probably three or four weeks later, I met Jack and was introduced to the technology. And then fast-forward, I guess, a year, I became a limited partner with Adaptation Ventures, which Brittany and Rich Palmer founded, and they invest specifically in disability-related tech startups. And it’s a group of angel investors, of which I am one. My first venture into that space. And we have these pitch forums where usually four companies come and spend 10 minutes talking about their project, their initiative, and then there’s a process to select who we collectively invest in.
Dr. Kirk Adams: And lo and behold, there was Jack Walters and HapWare at one of the pitch forums. And the group decided to move forward and put some of our investment funds behind HapWare. And just today, I read the Adaptation Ventures monthly newsletter, and there’s lots of HapWare information in there. So talked about closing an investment round that Adaptation Ventures proudly said that they led, we led. And then there’s some Time Magazine most innovative product accolades. And I know, Jack, you contacted me because there are some great things happening in the space and for HapWare, so glad to have you back. I’ll hand the talking stick to you. I’ll pop in with a question or two as they occur to me. But the floor is yours.
Jack Walters: Thank you. Yeah, it’s great to be back. Crazy to think that that first time we connected at CES was just at the beginning of the year, and now CES in January is coming back in a few months, and we’ll be back there. Time has been flying. It doesn’t feel like it’s been 10 or 11 months. But to give a quick update and share a little bit about who we are and what we’re doing, HapWare is—we just won one of Time’s Best Inventions, so we are extremely, extremely excited about that. It’s great for the accessibility industry as a whole, and we’re just honored that we get to kind of be at the forefront of that and help share the story with some of our peers and colleagues and friends.
Jack Walters: But ALEYE is what we won it for, and ALEYE is a wearable that, as Kirk said so well, communicates all the visual information about what people are doing.
Dr. Kirk Adams: And that’s A-L-E-Y-E, correct?
Jack Walters: A-L-E-Y-E is right. So any sort of non-verbal cue is what we do, is what we communicate. So this is like hand gestures, body language, facial expressions, is someone reaching out to shake your hand, waving, smiling, all these sort of different things. We communicate that information through the sense of touch, and that is really where we’ve focused most of our effort on development. But as of recently, we’ve actually been adding on to some of the features that we have, which are, I think is gonna be extremely excited to share to you today, is that now, instead of just doing non-verbal communication through the sense of touch or haptics on the wristband, we’re also adding functionality into automatic object detection, text recognition, and doing it all with no prompting. So recently, I just got to watch my co-founder, Bryan, use some of the new technology that we’ve been developing.
Jack Walters: And Bryan, for those who are listening, is completely blind, and he’s able to wear the device. It pairs with the Meta smart glasses and get all sorts of the information, like when he’s going shopping. So knowing what aisle he’s on, oh, it’s aisle 20. Seeing that it says this is where the potatoes and fruit are, yada, yada, yada. It will tell him what the fruits and vegetables are in front of him. And then it’ll tell them when the people are around them, “Hey, someone just walked up and approached you. Someone is waving at you from across the way. Someone just smiled.” Or the other thing happened, they walked away from you, or they try to hand you something. So we’re really building ALEYE now to be this sort of holistic experience where we can provide more visual information without the need for any prompting. So there’s no “Hey Meta” or taking a picture and manually doing it. You just—
Dr. Kirk Adams: How many times, Jack—if I had a nickel for every time I’ve been talking to someone, social setting, and they have walked away, and I’m still talking. So, beautiful thing.
Jack Walters: Yep. That was one of the number one things that Bryan always said is just, “We need to get the walk away down.” And it works really, really well. I see it because I’ll test it on him. [laughs]
Dr. Kirk Adams: Yeah. That’s great.
Jack Walters: He’ll be wearing it and then using it, and then I’ll walk away, and then he hears it and says, “Hey, it just told me you walked away.” [laughs]
Dr. Kirk Adams: So how does one find out that they are one of Time Magazine’s Inventions of the Year? That was—
Jack Walters: It’s a good question. You apply for it, actually. And we have this PR guy that we’re friends with, Bill, and he told us, he’s like, “Hey, you should apply for this. I think that you would have a good shot.” So we put in the application and said, “All right, we’re gonna do it. Let’s see what happens.” That was in March. I don’t know, it was a long time ago. And then in October, we get an email—maybe it was before October, September. We get an email from a guy, and he’s saying, “Hey, I work with Times, would love to just chat about your ALEYE and what you guys are doing.” So then we kind of started feeling pretty good, like, okay, this seems like we’re past the initial screening.
Jack Walters: And then talked with him, and then he said, “Yeah, if you get it, you’ll get a two-week notice sort of email.” And then in the beginning of October, we got an email saying, “Hey, this is under embargo, but on October 15th, we’re gonna announce the Times Best Inventions list, and you’re gonna be on it.” So that’s it. You apply, you wait six months, and then you maybe hear back, and then we did, and it just ended up being good news. And then we started prepping for how we wanna make sure to—
Dr. Kirk Adams: Yeah. How to leverage that.
Jack Walters: Celebrate the invention.
Dr. Kirk Adams: Yeah. So talk to me about the investment round. I read, like I said, the Adaptation Ventures newsletter talked about oversubscribing a million and a half dollar round. How does that work? What was Adaptation Ventures’ role? What is the use of funds? Where do you go next?
Jack Walters: Yeah. The use of capital, it’s a great show that people, investors, our community, the people that we’re serving all really believe in what’s being built. So it really is a testimony to the community. And what this capital really gives us is the means and the momentum and the resources we need to have a very, very successful launch of ALEYE, and the technology and the support and everything else. So that is really what this is gonna be great for. It’s gonna make sure that everyone that has pre-ordered and all the distributors that we’re working with and enterprise companies, whatever it may be, have all the support they need, the technology’s in a good place, and it gives us enough operating margin to grow into a next round of investment if and when that is necessary.
Jack Walters: So it’s a great milestone, but it’s really used as a stepping stone to just deliver the most world-class technology that we can to our blind and low vision community. So we’re just honored to be able to have the belief and that from investors. But it’s the next milestone is really what we’re using it for. We’re using it for development, development, development.
Dr. Kirk Adams: Okay. And you’re in pre-order now?
Jack Walters: That’s right. We have it available for pre-order. So people can pre-order online, on the website, https://hapware.com/preorder. We’ve been doing a deposit program, so instead of having to put down the whole price, people can put down $59. And then that secures their 20% discount on pre-order. And then from there, once it’s ready to ship, they’ll charge the other $300. So it’s just a way to kind of secure your discounted price, and we’re looking to build right around 750 units to begin with, the first initial batch.
Dr. Kirk Adams: How’s the pre-order going?
Jack Walters: It’s going well. We’re closing it probably in December. December 31st.
Dr. Kirk Adams: There’s still some time.
Jack Walters: There’s still some time. And then we might do probably a CES or an ATI or CSUN sale since we’ll be there. So we’ll probably open it up for a few events and before and after shortly, for people that didn’t get in the first round. But then that is really the total. That’ll become the end of pre-orders. And we’ve also been working with distributors as well, and that’s been very good for us because pretty much every distributor that we go and pitch it to have been really, really on board to wanting to use it and getting it to their catalog since it’s such a new and novel technology, and there’s a very clear path forward to this being an in-person tool for workforce development.
Jack Walters: So a lot of the vocational rehab agencies that would be the funder see this as, hey, there are tools out there that do stuff with in-person access, but most tools are still digital or big and clunky. So we’re kinda building something that’s the whole shebang of visual access that you would want in a professional environment. It’s got your real-time text recognition, real-time object detection. It can learn the objects, or you can select the objects that you want. So if you work in a warehouse, you can say, “Hey, I need to know when these things are coming up.” It will tell you that. It’ll give you all the information about the humans, obviously, that you’re interacting with.
Jack Walters: So communication with clients, peers, customers, your managers, whatever it is. So it’s really got a good angle where you can say it’s very holistic communication tool and workforce development tool.
Dr. Kirk Adams: Have you had any conversations with employers using it as a workplace accommodation?
Jack Walters: So this is a good [laughs] question. And you’re probably the right person to talk to about this. That is the future, I think, for ALEYE and how we really scale. We’ve talked to some employers. It’s still early, right? Obviously we’re still pre-launch, but there is enough early signal where I feel like that is where we see kind of the business model and scale for this to really grow.
Jack Walters: Kind of giving an example, like Aira, for instance, they have the direct-to-consumer business model where people buy minutes, but then really where they become a successful company or a scalable company is through their enterprise and through their accommodations process and selling to businesses. ‘Cause businesses can just, at the end of the day, just pay more money or whatever it is. It’s more affordable for them than it is individual.
Dr. Kirk Adams: I remember having that conversation with Aira. And since then, a handful of others in the space who tend to come into the space thinking of subscription model, a membership model, B2C. And my experience being around the block a few times is that those models tend to plateau. And then the B2B—Aira’s the example you just used. Now if I go into Starbucks and use minutes, Starbucks will pay for it. If I go to SeaTac Airport and use minutes, the airport will pay for it. Making their products and services more accessible to more people.
Dr. Kirk Adams: Back in the day, I used to always use JAWS as the example with Vispero. Everyone uses it, hardly anyone pays for [laughs] it out of pocket. The school, the employer, the library, the cruise ship, someone else is paying for it in many cases. So employment is my jam.
Dr. Kirk Adams: So I’ve been sitting here thinking about the workplace. I was recently in a modern manufacturing facility run by a name-brand corporation everybody knows, and they are wanting to create a pilot to hire more people with disabilities in the workspace, and it’s advanced manufacturing, so everything’s computerized and mechanized and automated and digital. And they have systems that are not accessible currently. So sighted people are looking at screens and getting data from screens. So I’m just thinking, wow, if HapWare could be tuned in to support people who are blind and visual impaired in those work environments, what a wonderful thing that would be. So sign me up for talking more about that.
Dr. Kirk Adams: I remember when I ran the Lighthouse for the Blind here, was the CEO, we opened a plant in Spokane, Washington, and probably 12 or 14 years ago, we paid something like $18,000 for a wearable magnifier product I won’t name, but it did help some people with particular visual conditions to have more access to that workspace. But it didn’t help everybody. It was very niche. It was very expensive. And I have growing enthusiasm for HapWare as a workplace accommodation. [laughs]
Jack Walters: [laughs]
Dr. Kirk Adams: When I was at the American Foundation for the Blind, we were very, very virtual, and we had many blind individuals working from home. So we were the first employer to offer Aira as a workplace accommodation. That if AFB employees used Aira during the workday for work tasks, we would pay for that as an accommodation. Of course, that saved us tons of money and time and effort, energy, allowing blind people to just deal with their issues independently. So I’m all for it.
Jack Walters: Totally. And I think we could have a long conversation about this, and honestly, HapWare would benefit from it greatly too, is we start navigating some of those conversations and pilots. That’s kinda where we’re at right now with a lot of these organizations that we’re talking to is, hey, let’s start with an X sample size. Probably 10, 20, whatever it may be. We gotta get through the process of being approved, which is—I don’t know if you had this problem with Aira and at the AFB, but just making sure that a lot of enterprises that have a lot of very, very complex security questions—
Dr. Kirk Adams: Yes. So, just a little example. National Industries for the Blind had a contract to provide contract closeout with the military, and putting JAWS on machines on military bases. It was quite a process because it linked to the internet and the cloud, so we just had to have versions that just didn’t go beyond that person’s individual workstation, allowed them to do the work, but didn’t tie outside of the organization. So where there’s wills, there’s ways. But so, Time innovation of the year, closed the investment round, pre-orders are underway, and reaching full subscription. So what else? [laughs] What else great news [laughs] is in the HapWorld?
Jack Walters: Well, we’re still doing a lot of demonstrations and demo days. So a lot of in-person events still happening. We have a whole events page on our website that you could go to. We’ll be in Northern California in two weeks. Then we’ll be in Philadelphia. Then we’ll be in Southern California at the end of this week, actually. We have an event we’re doing at the end of this week. And then the large events will be at CES again in January, Assistive Technology Industry Association in January, and then CSUN. So—
Dr. Kirk Adams: Okay. Where in Southern California? In—
Jack Walters: It’s in LA. We’ll be at Braille Institute. So the Braille Institute—they’ve also purchased a couple devices. So when we officially launch, Braille Institute will actually serve as a demo center. So will the Vista Center, Society for the Blind, and San Diego Center for the Blind. So California has been—the nonprofits there have been great early supporters of wanting to demo the technology, and have it in their assistive technology labs, and so on and so forth, for their local communities to come and check out. We’re hoping to get a handful more of nonprofits as demo centers, just because we can’t be everywhere.
Jack Walters: And I think one of the greatest benefits of HapWare, or one of the most exciting things about it, why I think we’ve gotten some good recognition is, it’s a very touch experience. [laughs] It’s a very hands-on experience. It’s also one of the challenges that we have is to describe the technology. Because you can talk about it, but feeling does a lot for it.
Dr. Kirk Adams: I remember I moderated a panel at American Printing House for the Blind, I don’t know, probably 2017, 2018. I remember Mike May was on it, Chieko Asakawa was on it, and it was about indoor navigation. But one thing that really stuck with me is these people who have great knowledge and wisdom around this space were talking about haptics being the next frontier, that most of the stuff designed for us as blind people was audible. And so you had things talking at you, and you get two, three, four things talking at you. It has a diminishing marginal utility, and at some point becomes counterproductive and reduces your ability to function safely and independently. And there was a lot of conversation and excitement about haptics. And then, of course, when I met you at CES and put the band on my wrist and felt some of the signals that indicated various things, and thought, “Maybe I will not have such a problem shaking people’s hands at the networking receptions now.”
Dr. Kirk Adams: So, [laughs] you’ve struck a resonating chord, it seems, in the accessibility community. I know Bryan, who you mentioned earlier, is blind, and one of a handful of people who’ve attained his level of academic achievement in computer science. But talk a little bit about your experience and what you’ve learned and what you encountered in this space, people who are passionate about making the world more accessible for everybody.
Jack Walters: Totally. I think Bryan’s lived experience gives us so much insights onto some of those things, like you mentioned, the handshakes, the walk away. And it really is a critical part of building in this space, the assistive technology and accessibility space, is having people like Bryan really being the leader and making real-life decisions on how things are built. But one of the things that we’ve learned even from outside of just having someone like Bryan on the team as a co-founder is when we include a lot of other opinions and voices into the development process. So right now, really, since CES, we’ve completed over 750 in-person demonstrations.
Jack Walters: So 750 individuals have tried different things, that we’ve asked questions to and have done tests with. We’re essentially doing 70 a month of intentional time with people. And we’re also doing things not only in person, but also digitally and virtually, where we do beta tests with our app and the functionality there, and how it integrates with Meta glasses. So in tune, it’s like you have every month you’re visiting with 70, maybe 70, 80 people in person. And on top of that, you’re doing stuff virtually, whether it’s through using TestFlight and people downloading apps and beta testing them virtually, and then joining our webinars that we do every single three weeks. So every month we’re doing webinars with people, and then we have open community forums on social media. So I think from the accumulation of all that, we just get so much feedback and insight on what it really takes and what people want.
Jack Walters: And we focused very, very hard, really, since the beginning of the year on the non-verbal cues. And that was where our bread and butter was. That’s kind of our key differentiator. Anyone else that would try to do that, they would have a really, really hard time getting it to the fidelity that we have. But from feedback is where we’ve learned, hey, to really differentiate and create a more inclusive experience, especially for that kind of workforce angle that we’re leaning into, there’s a few other things that we could really do to enable that independence. And it was only from the feedback where we’ve kind of started going down and doing more text recognition, object recognition, customization, haptic customizations, and it all just comes down from feedback.
Jack Walters: So I know that there’s a really—not to beat a dead horse here, but the whole “nothing about us without us” is, I think we see it very clearly because all the new things that we’ve built—Bryan obviously comes up with a lot of things from his experience, but those are all reinforced from other people that we’re testing with, so it’s not done in a silo. And then we really get a good amount of granular and directional feedback on how these things should be built from just individuals that are collaborating.
Jack Walters: And I think that has been the most exciting part, is that we have a very clear pipeline of what we know this should be like and what the future additions are gonna be. Right? We’re on a Zoom call and doing this. We really wanna add virtual meetings to it. And we know from a lot of conversations that people would love that, that work remotely, [laughs] that are blind or low vision, having a tool where they could know that when they’re on a virtual meeting, what’s someone’s facial expression. Right? So we know a lot of the things that we wanna build. They’re just all in our entire pipeline. And it all comes down from the collaboration.
Dr. Kirk Adams: So I do wanna say I’ve modernized the “nothing about us without us.” I just say “nothing without us.” That’s clear. [laughs] That’s nice and straightforward. So I know when we talked the first time on the podcast, we talked about the Protactile communication movement that really had a lot of momentum here in Seattle, the deafblind community, that I got to experience when I was at the Lighthouse here with the deafblind program. Having a sighted ASL interpreter stand with you on a stage and give you some feedback, like touches on the back. People are leaning forward and looking interested. [laughs] People are starting to look at their smartphones.
Jack Walters: [laughs]
Dr. Kirk Adams: Someone just came in the back door and sat right in front. So you’re certainly taking that philosophy of it’s not just the words people say, it’s not just the tone of voice, but it’s body positions, movements, gestures, facial expressions. So you’ve taken that Protactile concept and brought it forward to the digital world, which is fabulous. So what else? People can sign up for alerts and notices, I assume, to find out when the monthly webinars are and the in-person demos are.
Jack Walters: We have a—
Dr. Kirk Adams: And that’s at https://hapware.com?
Jack Walters: Yeah, https://hapware.com/, I think it’s stay-up-to-date. So we have a form, and we’ll send them updates and emails on how things are going. Definitely would encourage anyone that’s listening that is an employer to reach out. And if you’re looking to make your workforce more accessible, especially in the communication and the different visual, in-person environments, I think that we could be a great partner and help you with that. So definitely wanna give that as a call to action.
Jack Walters: We have limited capacity with how many people we can bring on, so definitely wanna find those organizations that are really looking to make change and get the return on investment that investing in inclusiveness gives you. So definitely those would be the areas that we’re looking for to expand and grow, and any partnerships or individuals involved in that would be more than welcome.
Dr. Kirk Adams: Great. Well, I will mention that in July, I published a book called The Disability Dividend: Supercharge Your Bottom Line Through Disability Inclusion. So we’re on the same sheet of music there as far as the strategic advantage businesses can achieve by being more inclusive of people with disabilities. As we know, we develop some really unique strengths in areas like creative problem solving and resolve and perseverance and self-motivation and those things that employers like.
Dr. Kirk Adams: I would also like to mention a project of mine, the Community Coalition for Sustainable Diversity and Inclusion. I’m serving as executive director of a nonprofit here in Seattle, the Institute for Sustainable Diversity and Inclusion. We launched a membership coalition, Community Coalition, on September 1st on the Circle platform. So there’s a website and two branded apps. Invite people to take a look to see if you would like to join the community and join forces with those of us who are passionate about advocating for diversity, equity, inclusion, accessibility, belonging, social justice, human rights.
Dr. Kirk Adams: So there’s the book, there’s the coalition, there’s HapWare. There’s all kinds of great things happening. And Jack, I’m so glad that we reconnected, and we’ll do it again in another six months after your pre-orders are out and see how things are going there. And again, reach out to Jack, https://hapware.com. Reach out to me, https://drkirkadams.com, or I’m on LinkedIn every day, Kirk Adams, PhD. So congratulations on everything that’s happening with HapWare.
Jack Walters: We appreciate that.
Dr. Kirk Adams: From small acorns grow mighty oaks. [laughs] You are past sapling stage now, so it’s very exciting.
Jack Walters: Yep, we’re moving along. We’re making it happen. Appreciate it.
Dr. Kirk Adams: Yep. Thanks, Jack, and we’ll talk to you all next time on another episode of Podcasts by Dr. Kirk Adams.
Podcast Commentator: Thank you for listening to Podcasts by Dr. Kirk Adams. We hope you enjoyed today’s conversation. Don’t forget to subscribe, share or leave a review at https://www.drkirkadams.com. Together, we can amplify these voices and create positive change. Until next time, keep listening, keep learning, and keep making an impact.
Dr. Kirk Adams, Ph.D.
Advocate, Leader and Keynote Speaker on Disability Inclusion & Leadership
Leading the Way to Accessible Innovation
” Inclusion isn’t just the right thing to do — it’s a strategic advantage. “
Institute for Sustainable Diversity and Inclusion (ISDI)
Executive Director
Strengthening individual and organizational capability for creating diverse, inclusive and equitable workplaces.
Innovative Impact, LLC Consulting
Managing Director
Impactful Workforce Inclusion Starts Here
American Foundation for the Blind
Immediate Past President & CEO
To create a world of no limits for people who are blind or visually impaired.
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